We accept returns or exchanges for full credit (minus shipping and handling rate) under the following conditions:

A request for a return or exchange must be made within 10 days from the date of the sales receipt. Upon approval of your request you will be given a Return Authorization (RA) number which must be written on the outside of the return package. Once you have received the RA number, the package must arrive at our office within seven days of your receipt of the return approval. Returns without an authorization number from us will not be accepted.

All merchandise that is returned or exchanged must be received in new, original and unused condition, along with all original manufacturer boxes, manuals and booklets with packaging and accessories intact. All returns and exchanges are subject to inspection by our returns department. Any watch that is worn, scratched, sized or altered in anyway will be denied credit or exchange.we reserves the right to reject any damaged or worn returns even if a return authorization number was originally granted.

Exchanges will receive full merchandise credit, less shipping charges, towards your selection of another timepiece of equal or greater value.

When shipping a return, it is advised to use safe packaging with a traceable courier and to insure the package for the full value, as we are not responsible for packages that we do not receive.

Please allow 2 weeks for refunds to be processed and credited to your account.

Upon rare occasions a timepiece may be defective and may be returned in exchange for the same item.